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Within 7 Days of Installation, Churn Is Already Decided

User churn begins immediately after install. Retention and revenue are largely determined between Day 1 and Day 7.
Sep 22, 2025
Within 7 Days of Installation, Churn Is Already Decided

Preview: Post‑Download Era: Designing Player Motivations

User churn begins immediately after install.

Retention and revenue are largely determined between Day 1 and Day 7.

🎮 Index

  • Industry Benchmark: Retention Rates

  • Why the First 7 Days Matter

  • The Limitations of Onboarding Incentives

  • Playio's Rewards System

  • Campaign Case Study

  • Key Takeaways

📉 Half of Players Never Return After Day 1

  • 49% of new players do not return the day after installing.

  • The first 7 days post-install are the most critical window for churn in mobile gaming.

🚨 While the cost of user acquisition continues to rise,

nearly half of new users leave before they deliver any value.

📊 Industry Benchmark: The Retention Crisis in Gaming

  • Mobile games face the steepest retention decline across all app categories.

  • Early onboarding rewards provide only short-term impact.

📌 What truly keeps players engaged is not superficial rewards.

Real, lasting retention is driven by intrinsic motivation.

📘 Why You Need This Report

This report delivers actionable insights for marketers and publishing teams who want to:

  • Reduce early churn and strengthen retention

  • Build long-term strategies beyond reward-based tactics

  • Design engagement-driven marketing, not just install campaigns


📩 It’s No Longer About Installs—

Discover how to design for sustained play motivation in our latest report.

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